Frequently Asked Questions (FAQ)
General Questions
Do you provide tracking for my customers?
Yes, absolutely! Once we’ve fulfilled your order, we’ll provide you with a tracking number so your customers can follow their package every step of the way. No more guessing—just smooth, transparent shipping.
What is the daily order capacity for Godropify?
We average over 7500 daily fulfilled orders, and currently have the capacity for 10,000 in peak seasons. (Figure as of December 2024)
How do I start working with Godropify?
Fill in the contact form and we will reach out to you in 24 hours! We use Dianxiaomi to streamline our order management, inventory, and shipping processes.
Can anyone work with you?
No, we prefer to stay under the radar while nurturing and expanding the relationships with our existing clients, so we can continue delivering our premium services.
Communication
How do I connect with Godropify?
Once you’re onboarded, our fulfillment agents will guide you step-by-step through connecting your store—it’s quick and simple! Ready to roll? Just fill out the contact form to get started. We’ll take it from there.
What communication platform does Godropify use?
WhatsApp is our primary platform. Telegram and Slack are also popular with our clients. Prefer something else? Ask and we’ll do our best to accommodate!
How many clients does a fulfillment team manage?
Our fulfillment teams are carefully assigned based on availability and client needs. Bella is always part of the team, ensuring a seamless experience. We prioritize client satisfaction and a healthy work environment, making sure our teams aren’t stretched too thin while delivering top-quality service.
When can I reach Godropify?
You can reach Godropify 24/7. We work in shifts to ensure seamless communication at all times. Business never stops, and neither do we. Our commitment to excellent communication sets us apart, making sure you’re always taken care of.
Processing
How does Godropify connect to my store?
Yes, absolutely! Once we’ve fulfilled your order, we’ll provide you with a tracking number so your customers can follow their package every step of the way. No more guessing—just smooth, transparent shipping.
What’s the lead/processing time for fulfillment?
Lead/processing time is typically 1-3 days depending on manufacturer’s responsiveness. Fulfillment teams will inform clients of any manufacturing delays before purchase. Once a hot-selling item has been established, free inventory will be made available–unlocking same day pick & pack.
How does Godropify process quotations?
As soon as we receive your product info—whether it’s an AliExpress link, a Shopify product page, or just a few clear photos—we get to work. AliExpress links are especially helpful since they include detailed specs that make it easier for our sourcing agents to track down the right supplier.
Once we’ve found the product, one of our agents will reach out to your fulfillment group via Skype, WhatsApp, or Slack with a complete quote. This includes everything: product cost, packing, and shipping to the destination country. No hidden fees. No surprises. Just one clear, all-in price.
What is included in the quotation price?
Everything—literally. From product cost to shipping and handling, it’s all wrapped into one simple quote. The price you see is the price you pay. No extra fees. No surprises. Just straightforward pricing from day one.